Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"I am a new dog owner to my dog, Bruiser. He is a large dog(80 lbs)and I was told when I got him that he gets anxious during vet visits. Both times i've had to take Bruiser in so far to Mountainside Veterinary Hospital, they've been very kind and patient towards both me & Mr. Bruiser. He had an ear infection a few weeks ago which was treated, but unfortunately it came back. They think it's due to a possible food allergy, so we're changing foods. So far both of my visits with Mountainside have been fast & easy. They also took into account the fact that he needs to be muzzled and provided one during his visit.(The muzzle I got him he dislikes greatly so I have to buy another) I had to hold Bruiser while they performed the ear treatments as well as trimmed his nails and the vet was very fast and quick. So far I highly recommend this Animal Hospital.Thank you guys for being so easy to work with."

Ethan A.

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